Social media is great! Social media sucks! Depending on which end of the last comment session you are on, you will agree with one of those two statements. According to a recent article by Tad Nikolich in Internet Retailer, 74%…
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Does it Matter? 74% of customers complain online because…
Tagged with: customer service, Google Alerts, hootsuite, internet retailer, Mention.com, Social Media
Posted in Does it Matter?, Social Media
Posted in Does it Matter?, Social Media
Small Business Going Mobile? What you need to know…
Many small business owners are faced with the challenges of servicing the needs of their ever-increasing mobile target market. Mobile devices are the most used method to access web information and interact with the world. So, how does a small…
Tagged with: Amazon, ebay, facebook, groupon, internet retailer, mobile devices, target
Posted in eCommerce Operations, Web Design
Posted in eCommerce Operations, Web Design
Which marketing channels actually result in sales?
A recent study by Adobe Digital Index and published in Internet Retailer focused on which marketing channels generated direct sales for online retailers. In the study, they compared 2014 to 2015 using six marketing channels; Affiliate, Search, Direct, Email, Display…
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